Who We Are
We collect data about your use of our Services in a variety of ways whenever you access our Services. We don’t require that you supply us with personal information to use or access our Services. However, we do gather the following types of information about you.
The information you give directly to us if you sign up for our Services. We may request certain details by filling out and filling out the online application. The information we ask for could include your name email address, address, phone number as well as billing and shipping addresses and payment option (credit debit card, bank account, or credit), and other contact information. We also collect personal information when you engage via Virtual Bookkeeping Services, such as when we provide support via the Support and Customer Care team. We collect any data that you supply via Virtual Bookkeeping Services.
Information that we automatically collect when you use Virtual Bookkeeping Services, we might collect certain data using automated methods, like web beacons and cookies. This data comprises your IP address, or another device’s ID or address web browser, device type, type of device, the web pages you browse through Virtual Bookkeeping Services, links that you click on Virtual Bookkeeping Services, and how long you spend on certain pages. We also make use of technology tools that permit third-party companies to gather certain kinds of data directly from the users using their browsers while they use Virtual Bookkeeping (based on unique user identifiers, and then associated by anonymous identifiers). This information is used to enhance our offerings and improve your experience with Virtual Bookkeeping Services.
Utilization of Information
We use the data we collect to run and enhance Virtual Bookkeeping Services; to contact you to provide you with support and information that you request via Virtual Bookkeeping Services; to send you marketing emails through email, by the CAN-SPAM Act, and to process payment transactions through Virtual Bookkeeping Services.
We also make use of the data we collect to learn more about our customers and their requirements create new services and products and provide better customer support through the Virtual Bookkeepings Support Center and troubleshoot technical issues or other problems related to Virtual Bookkeeping Services, and more efficiently advertise Virtual Bookkeeping Services. Additionally, Virtual Bookkeepings uses geolocation information provided by third-party companies for advertising purposes. We also may use any aggregated data that is generated by the usage in the use of Virtual Bookkeeping Services.
Disclosure of Information
Virtual Bookkeepings takes reasonable measures to protect your personal information from theft and misuse, as well as unauthorized information, access and disclosure, and destruction. Virtual Bookkeepings has implemented physical, administrative, and technical safeguards to guard your personal information against being accessed by unauthorized persons and use. Virtual Bookkeepings also requires its service providers who have access to personal data to take reasonable measures to safeguard the privacy of your personal information. But, no system can be 100% secure. Virtual Bookkeepings cannot guarantee the security of Virtual Bookkeepings or your personal information. Use Virtual Bookkeepings at your own risk.
Virtual Bookkeepings retains your data for as long as is necessary to offer Virtual Bookkeeping Services, comply with Virtual Bookkeeping Services’ legal obligations, settle disagreements with Virtual Bookkeepings and you, and in any other way that could be required or allowed by the law. Virtual Bookkeepings may also keep certain personal data even after you have closed the account you have through Virtual Bookkeepings if retention is necessary to stop any future fraud or as otherwise allowed or required by the law. For instance, Virtual Bookkeepings may keep certain of your details to meet Virtual Bookkeeping Services’ record-keeping guidelines, for example, Virtual Bookkeeping Services’ obligation to maintain certain records for the business.
Virtual Bookkeepings will continue to store your personal information on Virtual Bookkeepings databases after you have closed your account or cease use of Virtual Bookkeeping Services if retention is reasonable to ensure Virtual Bookkeeping Services’ compliance with the requirements of regulatory agencies or internal auditing requirements.
Opting Out of Marketing Communications
If you wish to stop receiving marketing emails from Virtual Bookkeepings and unsubscribe from any other types of communications from Virtual Bookkeeping Services, you may do so by following the instructions provided in the emails that we send you (for instance, by clicking on an “unsubscribe” link) or by contacting Virtual Bookkeepings directly at [email protected].